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As North America's leading distributor of computer music hardware and software, ThinKware created an on-line retail source of information and sales with www.thinkware.com, their database driven web site, also known as the DealerNet.

I wrote all of the copy for the ThinKware DealerNet and oversaw the development of the site: graphics, interface, database, etc. The following is from the section called "About ThinKware."


About ThinKware

Representing the finest manufacturers around the world and offering hundreds of the leading Desk Top Media Production (DTMP), Computer Music, Audio, and Video products, the ThinKware Distribution Network is the dealers' choice for product selection, information and innovation.

Since 1988, ThinKware has led the way in providing the product knowledge, customer service, and sales support that dealers need to optimize their business in the fast-changing world of Desk Top Media Production.

With our "one-stop-shop" approach, our dealers look to us for complete, cost-effective, complementary software/hardware solutions. In 1998, ThinKware was acquired by Edirol Corporation, heralding a progressive era of distribution expertise and service. Through Edirol, a unique bond was forged with the increased distribution availability of Roland ED DTMP products as an important complement to ThinKware's other product offerings.

Says Doug Smith, ThinKware's President, "Our partnership with Roland ED and Edirol, gives us the ability to actively promote product solutions. This ultimately benefits our dealers with experience and a ready market. ThinKware is the only wholesale distributor in North America that can offer these complete solution packages to dealers."

Headquartered in the heart of San Francisco's famed "Multimedia Gulch", ThinKware is an integral part of the fast-paced Internet community that leads the world in computer/multimedia advancement. Our Canadian headquarters are in Quebec City. And we have U.S. warehouses on both coasts. The ThinKware Distribution Network meets the demands of a dealer's product needs.

Become a ThinKware Dealer now...

Comprehensive Product Knowledge

When your customers are asking you the deep questions, the ThinKware staff is there for you with the answers and resources you need.

  • Our DealerNet offers a complete, categorized overview of all of our products, with crucial information and reviews about features, price and platform...get your Personal DealerNet Password.
  • Our industry-renowned Sales Team is staffed by sales/musicians with real hands-on product experience...we know what we're talking about.
  • Our DealerNet, the ThinKware Sales Guides, our fax/email Newsletter, special product mailings, and year-round informational dispatches keep our dealers informed about the latest in product releases and development...be sure to subscribe to our fax/email newsletter.
  • Our constantly up-dated Product Offerings reflect the latest innovations and product developments as well as supporting proven product leaders...if you want it, ThinKware's got it.
  • Our Sales, Marketing, and Product staff work with you to keep ahead of the market, guiding you to the right solutions for your customers...Dealers see this week's DealerNet Specials.

Unparalleled Service

The ThinKware Dealer Commitment: "We'll get you the right products, at the right price, at the right time."

  • ThinKware's commitment to dealer service is unmatched in the distribution industry:
  • The ThinKware DealerNet - your 24 / 7 Online Source for information, sales, service and support
  • Personalized dealer service from our customer-friendly Sales and Marketing team
  • Innovative product solutions that match your customers needs to the best product mix...at dealer-friendly prices
  • Customer Service-oriented shipping and delivery from regional warehouses

President Doug Smith comments, "Quality Customer Service is our goal, and we are committed to always improving. ThinKware wants to be your distributor, and I personally see that each dealer is treated with the highest standards of customer service and response. Our dealers are our lifeblood and we want to be there for them in every way."

Total Support

The ThinKware Distribution Network exists to help you make sales. It's as simple as that.

In order to serve North American Dealers, we have created a complete distribution service that offers a unique combination of products, sales and marketing...all geared to promoting your business.

  • The broadest assortment of Desk Top Media Production products including computer music, audio and video for every range of experience and skill
  • Product solutions that take advantage of our array of products and benefit your customers
  • Personalized customer service that works with you to find the products and deals you need...take advantage of our DealerNet specials

"The ThinKware Distribution Network is a full resource center for optimizing our dealers business in Desk Top Media Production products," promises President Doug Smith. "As our DealerNet services grow, we will continue to offer our dealers the complete support services they have come to expect from us. And it will just get better."

ThinKware's Corporate Mission

ThinKware sells and supports media production components and solutions through dealers and resellers. Investing in our professional staff, we proactively inspire a broad product assortment that profitably adds value for our supplier-partners, resellers and ourselves.